Business Services

Internet and Voice Services for Your Business

Reliability and responsive support from your Internet provider are the two primary requirements for your business to succeed in today’s fast-paced world. Buying the cheapest services bundle is the shortest route to failure. TerraNovaNet has an unmatched service record in the Upper Keys for the past 21 years. We live here and provide the kind of personal service you need. A technician is available 24 hours a day to answer your questions or help fix a problem.

Having to deal with a provider dispatching repairs from Atlanta to bring a repair person down from Homestead while reading you a script is not what you need when your Internet isn’t working as advertised. You’re missing opportunities and losing business while the helpful person on the phone says repair next business day by six o’clock. It’s Friday night and you’re out of business until Tuesday at least. But then the repair person couldn’t find your address and just closed the ticket. There goes the whole week. The TerraNovaNet team has a tech answering the phone 24/7 and we know where you are because we live here. We’ll get you back in business as fast as is humanly possible.

And then there’s the high probability that you’ll never find yourself in that situation with TerraNovaNet as your provider. If you get Managed Services from TNN, we’ll be monitoring your connectivity and usually fixing hiccups before they become a problem. We can remotely access your router and devices connected to your network and often do repairs remotely immediately.

Even our basic Business Internet gets you the reliability and response time you need. It’s just that we won’t know you’re down until you call. And our prices are competitive. We just don’t race to the bottom with cheap bundles and low priority like the cable and phone companies do. We build and maintain all our own infrastructure and we all live here so things get done quickly.

We offer the whole range of business services starting with basic Business Internet all the way to managing the computers and devices on your network. Our telecommunications range from a single Business Phone Line to all features Hosted PBX Services with unlimited number of stations. Everything is our own infrastructure so there are no subsidiary or reseller layers to wade through. Give us a call and we’ll design a package that fits your needs at an affordable price.

Internet Services

  • Business Internet Access 16×5 with Managed Router – $100
  • Business Internet Access 25×10 with Managed Router – $150
  • Business Internet Access 50×20 with Managed Router – $200
  • Business Internet Access 100×50 with Managed Router – $275
  • Business WiFi Plus – $20
  • Business WiFi Plus (Additional Access Points – $10)

Telecommunications Services

  • Business Phone Line – $50
  • Second Business Phone Line – $35
  • Full Features Package for Two Lines – $10
  • Toll Free Telephone Number – $10
  • Full-Featured Hosted Phone System – $150
  • Hosted PBX including Polycom Desk PhoneEquipment – $25/station
  • Local Directory Listings – $5
  • VoIP Analog POTS Line (Setup for fax) – $50
  • SmartMail FAX (Your faxes emailed to you) – $25

Managed Services

  • SMB Network Infrastructure Management – Base – $175
  • SMB Network Infrastructure Management – Workstations – $50
  • SMB Network Infrastructure Management – Servers – $75

Installation Charges

  • Internet Installation – $195
  • Basic Business WiFi Plus – $35
  • Business WiFi Plus (Additional Access Points – Each) – $75
  • Phone Line Installation – $75
  • Second Phone Line Installation – $20
  • Hosted PBX Installation (3 Stations) – $295
  • Hosted PBX (Additional Stations) – $95
  • Receptionist Sidecar Station – $150
  • Conference Room Station – $250
  • Local Number Portability – $35
  • VoIP Analog POTS Line – $75
  • SmartMail Fax – $35
  • SMB Network Infrastructure (Per Station/Server) – $125

Notes

Internet Installation includes a Managed Router with 4 Ports. Cabling to workstations is quoted after we have done a survey. Basic WiFi Plus is short range Access Point for 2 – 3 offices. Additional Access Points provide unlimited coverage area with Private Office Network and Guest Network. WiFi Plus includes remote management. Number of required Access Points is determined during survey.

Hosted PBX and SMB Network Infrastructure installations include all required cabling and POE switches. Local Number Portability is per ticket. All numbers porting can be included on one ticket. Toll Free Number porting requires a separate ticket for each number. Each phone number is subject to $1.50/month LNP/E911 records charge.

Phone services include 1000 minutes of Domestic Long Distance per phone line. Hosted PBX services include 1000 minutes of Domestic Long Distance per workstation. Additional minutes are $0.30. Toll Free Service minutes are $0.35. All prices above installation charges are monthly recurring.

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BUSINESS SERVICES

BUSINESS SERVICES

Designed for small and medium sized businesses, our solutions offer maximum reliability and next generation features at an affordable price without a long-term contract.

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RESIDENTIAL SERVICES

RESIDENTIAL SERVICES

Your local Internet provider bringing you the speed, coverage, and control you need for the Ultimate Home WiFi Experience.

Learn More

BUSINESS SERVICES

Designed for small and medium sized businesses, our solutions offer maximum reliability and next generation features at an affordable price without a long-term contract.

Learn More

RESIDENTIAL SERVICES

Your local Internet provider bringing you the speed, coverage, and control you need for the Ultimate Home WiFi Experience.

Learn More

ABOUT TerraNovaNet

TerraNovaNet has been the local Internet Service Provider for the Upper Keys since 1996. We have always been a facilities based provider building our own infrastructure. TNN is a family owned and operated business in Key Largo.

Learn More about us