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Reliability and responsive support from your Internet provider are the two primary requirements for your business to succeed in today’s fast-paced world. Buying the cheapest services bundle is the shortest route to failure. TerraNovaNet has an unmatched service record in the Upper Keys for the past 21 years. We live here and provide the kind of personal service you need. A technician is available 24 hours a day to answer your questions or help fix a problem.
Having to deal with a provider dispatching repairs from Atlanta to bring a repair person down from Homestead while reading you a script is not what you need when your Internet isn’t working as advertised. You’re missing opportunities and losing business while the helpful person on the phone says repair next business day by six o’clock. It’s Friday night and you’re out of business until Tuesday at least. But then the repair person couldn’t find your address and just closed the ticket. There goes the whole week. The TerraNovaNet team has a tech answering the phone 24/7 and we know where you are because we live here. We’ll get you back in business as fast as is humanly possible.
And then there’s the high probability that you’ll never find yourself in that situation with TerraNovaNet as your provider. If you get Managed Services from TNN, we’ll be monitoring your connectivity and usually fixing hiccups before they become a problem. We can remotely access your router and devices connected to your network and often do repairs remotely immediately.
Even our basic Business Internet gets you the reliability and response time you need. It’s just that we won’t know you’re down until you call. And our prices are competitive. We just don’t race to the bottom with cheap bundles and low priority like the cable and phone companies do. We build and maintain all our own infrastructure and we all live here so things get done quickly.
We offer the whole range of business services starting with basic Business Internet to managing the computers and devices on your network. Our telecommunications range from a single Business Phone Line to all features Hosted PBX Services with unlimited number of stations. Everything is our own infrastructure so there are no subsidiary or reseller layers to wade through. Give us a call and we’ll design a package that fits your needs at an affordable price.
TNN Managed Services integrates networking, VPN, WiFi, storage, security and remote management capabilities. Our Managed Services include an enhanced firewall and an intrusion prevention system, protection against ransomware and real-time threat intelligence to secure every facet of managed IT services.
Internet Installation includes a Managed Router with 4 Ports. Cabling to workstations is quoted after we have done a survey. Basic WiFi Plus is short range Access Point for 2 – 3 offices. Additional Access Points provide unlimited coverage area with Private Office Network and Guest Network. WiFi Plus includes remote management. Number of required Access Points is determined during survey.
Hosted PBX and SMB Network Infrastructure installations include all required cabling and POE switches. Local Number Portability is per ticket. All numbers porting can be included on one ticket. Toll Free Number porting requires a separate ticket for each number. Each phone number is subject to $1.50/month LNP/E911 records charge.
Phone services include 1000 minutes of Domestic Long Distance per phone line. Hosted PBX services include 1000 minutes of Domestic Long Distance per workstation. Additional minutes are $0.30. Toll Free Service minutes are $0.35. All prices above installation charges are monthly recurring.
Designed for small and medium sized businesses, our solutions offer maximum reliability and next generation features at an affordable price without a long-term contract.
Your local Internet provider bringing you the speed, coverage, and control you need for the Ultimate Home WiFi Experience.